Shipping policy
Shipping Policy – Volera
At Volera, we do everything we can to ensure your order is delivered to you quickly and safely. Below you will find all information about our shipping methods and delivery times:
Shipping Method
We ship all orders via PostNL, or another reliable and fast delivery service.
Orders Before 23:59
All orders placed before 23:59 on a working day will be shipped the next working day. Orders placed after 23:59 will be processed and shipped on the next working day.
Delivery Time
The delivery time of your order depends on the delivery address.
To be safe, we estimate a delivery time of 3–5 working days due to worldwide shipments.
Shipping Costs
Shipping costs are automatically calculated at checkout, depending on the size, weight, and destination of your order.
We also offer:
- Free shipping on orders over €50/ $50 / £50
- Otherwise, shipping costs are €4.95 / $4.95 / £4.95
Tracking
Once your order has been shipped, you will receive a tracking number that allows you to follow your parcel.
Shipping Issues
If your package is lost or there is an issue with delivery, please contact us at:
Address:
FLAT 5, 4/F, WON HING
BUILDING, 74-78 STANLEY
STREET, CENTRAL
HONG KONG
We will be happy to assist you.
