Shipping policy

Shipping Policy – Volera

At Volera, we strive to deliver every order as quickly and reliably as possible. Below you can find information about our shipping process, delivery times, and shipping costs.

Order Processing

Orders placed before 23:59 (local time) on a business day are typically processed and prepared for shipment on the next business day.

Orders placed during weekends or public holidays will be processed on the following business day.

Delivery Times

Estimated delivery times vary depending on the destination country.

Typical delivery times are:

United Kingdom: 5–8 business days
European Union: 5–10 business days
United States: 5–10 business days
Other destinations: 6–12 business days

Please note that delivery times are estimates and may occasionally vary due to customs processing, local carriers, weather conditions, or other circumstances beyond our control.

Shipping Costs

We offer:

Free shipping on orders over €50 / $50 / £50
Standard shipping fee of €4.95 / $4.95 / £4.95 for orders below the free shipping threshold

Applicable shipping costs will always be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

You can use the tracking number provided to monitor the progress of your shipment.

Shipping Issues

If your package appears delayed, lost, or arrives damaged, please contact our customer support team.

Email:
info@myvolera.com